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Experiencing a cyber incident right now?
Ransomware, a hacked email account, suspicious payments or a data leak — act fast and get expert help.
- Isolate affected devices from the network — unplug the cable or turn off Wi‑Fi. Don’t switch them off or wipe them.
- Don’t pay or reply to attackers, and don’t delete anything — evidence matters.
- Change passwords from a clean device, starting with email and admin accounts.
- Call us — we’ll help contain the incident, recover and meet your breach‑notification duty to your data protection regulator (in Zimbabwe, POTRAZ within 24 hours).
Get in touch
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General enquiriesinfo@netcore.co.zw
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Technical support (clients)support@netcore.co.zw
Careersrecruitment@netcore.co.zw
Head officeHarare, Zimbabwe
Serving clients across Africa
Serving clients across Africa
Office hoursMonday – Friday, 08:00 – 17:00 (CAT)
24×7 support for managed‑service clients
24×7 support for managed‑service clients