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Network · IT · Security — one plan

Service plans

Every NetCore plan covers your network, IT and security together — one team, one Client Portal, one monthly report. Each step up adds a clear reason to upgrade.

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Priced per device / user per month — tailored to you

SMEs

Essentials

See and protect.

Monitoring, endpoint protection and a service desk — the starting point for SMEs.

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Banks, fintechs & regulated

Enterprise

Governed and resilient.

Compliance, threat hunting, incident response and a named security manager — for banks, fintechs and regulated organisations.

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Every plan runs on NetCore Ops, our own platform — Hosted as standard, or Dedicated / On‑Premises in your own data centre for Enterprise clients.

Plans can be combined across sites, and single features can be added to any plan. Add‑ons: App & DB Monitor for banking systems, the Troubleshoot Workbench for your own IT team, extended log retention, additional incident‑response hours, on‑site support and project work.

A full breakdown of what each plan includes comes with your tailored proposal.

Frequently asked questions

How are the plans priced?

Per device or user per month, depending on the plan, the number of sites and log volume. Every quote is tailored — tell us about your environment and we’ll send a proposal.

Can we start on Essentials and upgrade later?

Yes. Plans run on the same platform and Client Portal, so moving up is a change of service, not a new installation — your history, tickets and reports carry over.

Can we mix plans across sites?

Yes. For example, head office on Professional and smaller branches on Essentials. We’ll show it all in one portal and one monthly report.

What if we only want security, or only network monitoring?

Each plan covers both because that’s how we see the whole picture — but we can tailor the scope. Ask us and we’ll quote what you need.

What add‑ons are available?

Extended log retention, additional incident‑response hours, on‑site support, extra phishing campaigns and project work such as migrations or new site builds.

Not sure which plan?

Tell us how many sites, devices and users you have and what matters most — uptime, security or compliance — and we’ll recommend the right plan. Prefer to talk? Call +263 71 801 0801.

See the details: Network Monitoring · Managed SOC

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